Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

  • 8-12 days for general products.
  • 3-4 weeks for custom products.

Just with your email to creat your own account.

Pls be careful to make sure your address is in detail. If goods been shipped out,the address can not be changed.

Your email will receive the order tracking number after the package sending out. Or contact us at info@coolshiftknobs.co.uk

We did not keep any your privacy information.

We will not charge sale tax. 

We have global shipping to the worldwide.

Yes,we try to combine in one package. If you have special requirement. Pls contact us.

If you need to swap an item

Returns and Exchanges

If it is the product problem, we will be responsible for the cost of return shipping. If you do not want the goods, we will charge 10 USD/pcs for the return shipping cost.

Pls contact us ,we will resend you the correct one.

Pls contact us ,we will resend you a new one.

  • Contact: Darren(13295163301)
  • Room 506,Building 98,Hu Pan Lake, DongNan Economic Zone.
  • ChangShu City, JiangSu Province, China.
  • Post Code: 215500

Email: info@coolshiftknobs.com

Pls contact us in 12 hrs after ordering to correct it.

Pls contact us by email to cancel the order.

Free Worldwide shipping

On all orders for all orders

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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